Refund policy

RETURN & REFUND POLICY – GLOWRUSH

Thank you for shopping with GLOWRUSH.

Returns

We accept returns within 14 days of receiving your order. To be eligible for a return:

• Item must be unused and in original condition

• Item must be in original packaging

• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Gift cards

• Personalized or customized products

• Certain hygiene or personal care products

Refunds

Once we receive and inspect your returned item, we will notify you regarding approval of your refund.

If approved:

• Refunds will be processed to your original payment method

• Processing time may take 5–10 business days depending on your payment provider

Late or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider or bank

• Contact us if the issue continues

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos of the item.

Return Shipping

Customers may be responsible for return shipping costs unless the item is damaged or incorrect.

Contact Information

Email: arifali78737@gmail.com